CARY, NC, 9 March 2010 – Siemens Healthcare is pleased to announce the Proactive Plans, which deliver comprehensive service coverage priced by customer exam volume, for cost-effective performance.
For the first time, customers can align their service coverage with the volume of exams performed, providing them with Siemens’ top contract offerings at a variety of budget levels. Customers operating any size imaging department, from 24-hour trauma centers to smaller community facilities, will enjoy an extensive breadth of service options to meet a variety of needs.
"Based on customer input, Siemens has combined our most popular offerings with a completely new selection of service plans based on exam volumes – a concept, which, until now, has been practically unheard of in the industry," said Rick Legleiter, Senior Vice President, Customer Service, Siemens Healthcare. "The Proactive Plans go beyond a repackaging of existing service offerings."
Proactive Plans bundle all the standard coverage features along with Siemens’ most requested service options for a more cost effective solution. For example, these plans include the popular Guardian Program™, offering live remote monitoring by expert engineers in real-time to alert customers to potential problems before they happen.
In addition, the Proactive Plans include a variety of after-hours service features, based on the plan level selected.
"After a careful evaluation of our CT scan seconds, we were able to tailor our covered tube scan seconds based on the number of patients we examine," said Margaret King, Chief Operating Officer with Wake Radiology, Raleigh, N.C. "The Proactive Plan in our service contract enables us to decrease our service costs and we are better equipped to deliver quality care to our patients."
Siemens Proactive Plans are currently available on angiography, computed tomography and magnetic resonance imaging systems.
The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 48,000 employees worldwide and operates around the world. In fiscal year 2009 (to September 30), the Sector posted revenue of 11.9 billion euros and profit of around 1.5 billion euros.